Help CenterWhat Are Network Fees and How Do They Affect Your Transactions?
Network fees are an integral part of blockchain transactions, designed to facilitate the efficient processing of transactions within the network. These fees are imposed to prioritize and confirm transactions on the blockchain. It is important to note that as a service provider, we do not have control over these fees.
Occasionally, withdrawals may be rejected if the network fees are excessively high. Our system automatically detects when the network fee surpasses a certain threshold, and to avoid imposing substantial fees on our customers, the transaction may be declined. This measure helps prevent significant reductions in the value of your withdrawal due to excessive fees. If your transaction fails, you can either attempt the withdrawal with a different payment method immediately or retry using the same method at a later time.
Does This Apply to All Cryptocurrency Payment Methods?
No, high network fees typically affect Bitcoin transactions. For a more cost-effective and efficient alternative, we recommend using cryptocurrencies with lower network fees, such as USDT-TRX or USDT-ETH, for your deposits and withdrawals. These options generally offer reduced fees and faster processing times.
While we strive to deliver a seamless experience, please be aware that network fees are subject to fluctuations due to factors like network congestion and transaction volume. Our commitment remains to provide a smooth and hassle-free service, despite these variable network fees.
In Summary
Network fees are a necessary element of blockchain transactions. Although we cannot control these fees, we are dedicated to ensuring that your experience with our services remains efficient and satisfactory. For any issues or concerns related to network fees or transactions, our support team is here to assist you.