Troubleshooting 2FA Timeout Issues

1 min. readlast update: 10.02.2024

Are you encountering 2FA (Two-Factor Authentication) timeouts when logging into your Valor Markets account?

Below, we’ve outlined the steps you can take to fix it.

Why am I experiencing 2FA timeouts?

2FA timeouts can occur when the authentication process is interrupted or delayed. This might happen if you take too long to enter the code or if your session times out quickly due to inactivity.

What can I do to prevent 2FA timeouts?

You can resolve this issue by following the steps below:

  1. On the sign-in page, enter your email and password as usual.

  2. Make sure to select the 'Remember me' option when you log in. This keeps you signed in for longer and reduces the chances of timing out due to inactivity.

  3. After entering your credentials and enabling 'Remember me,' click the 'Sign In' button to proceed with your login.

Additional Help

What if the timeout issue persists?
If you continue to experience problems with 2FA timeouts please contact our support team.

How can I contact support?
Reach out to us through our 24/7 Live Chat or send an email to support@valormarkets.com for personalized help. Our team is always ready to assist!

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