What identification documents are acceptable?
To verify your identity, please provide one of the following documents:
- Passport
- ID Card
- Driving License
- Residence Permit
What are the specific requirements for document submission?
To ensure your identification is processed correctly, please follow these guidelines:
- Document Scanning: Upload clear scans of both the front and back of the document.
- Full Visibility: Make sure all four corners of the document are visible in the scan.
- Validity: Submit documents that are current and have not expired.
- Signature: Ensure that the passport is signed where applicable.
- File Format: Submit images in .jpeg or .png format only. Screenshots from computers or mobile devices are not permitted.
If you have any questions or need assistance, feel free to contact our support team which is available 24/7.