Help CenterTo comply with regulatory and anti-financial crime obligations, Valor Markets may request documentation confirming the ownership and source of funds connected to your account or transactions.
These checks are part of standard compliance procedures and may be required before certain account activities can proceed, including withdrawals or account reviews.
When Verification Documents May Be Required
Valor Markets may request proof of ownership or source of funds documentation as part of its compliance and risk management procedures. This may occur in circumstances such as:
- Requests involving large or high-risk withdrawals
- Corporate actions or account-related events
- Identity verification and anti-money laundering (“AML”) reviews
- Confirmation of asset ownership before trading access or restrictions are updated
Documents That May Be Requested
Depending on the nature of the review, clients may be asked to provide one or more of the following:
- Recent tax returns
- Payslips or proof of income
- Bank statements
- Crypto wallet or trading account statements
- Accountant or professional reference letters
- Company ownership or financial documents for self-employed individuals or businesses
All documents must be clear, valid, and up to date. Additional verification, including screen recordings for decentralised wallets, may be requested where necessary.
Important Information
Clients are responsible for ensuring that submitted information is accurate and complete. Failure to provide requested documentation may result in delays, restricted account functionality, or the inability to process certain transactions.
Valor Markets reserves the right to request further documentation at any stage in accordance with its legal, regulatory, and compliance obligations.