Help CenterTo unlock all features of your Valor Markets account, including deposits and access to Live Accounts, you must complete the Know Your Customer (KYC) verification process. If your account is not verified, you cannot deposit funds or trade.
What are the steps to complete the KYC verification with Valor Markets?
- Log in to Your Valor Markets Account
- Navigate to the Profile section and select the 'Documents' tab.
- You will be prompted to confirm that you are sharing sensitive information with Valor Markets. If you feel unsure about the source, close the page and notify us immediately.
- Choose whether you’d like to use your current device or phone.
Verification Process Breakdown:
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Submit Your Identity Document
Choose the document you would like to use for verification from the accepted list and select the country of issuance. Accepted documents include:- Passport
- Driver’s License
- ID Card
- Residence Permit
Upload a clear, colour photo of your document taken in a well-lit room. Please note that screenshots or edited images will not be accepted.
- Liveness Check
Complete a selfie verification as part of our security measures to safeguard your account.
- Provide Applicant Information
Ensure your personal details are accurate and complete to expedite the verification process.
- Complete Phone Verification
Confirm your phone number as an added layer of protection for your account.
How long does the KYC verification process take?
Typically, your verification will be processed in under 10 seconds. If the process takes longer than 10 minutes, don’t hesitate to contact our support team via live chat or email.
Once verified, you can fully explore Valor Markets and begin your trading journey!