How to Deposit with Your Card Using Helio | Valor Markets Help Center

At Valor Markets, we’ve streamlined the process for making deposits using Pay by Card. This guide will walk you through every step, ensuring you can fund your account with ease.

Here’s how to get started:

Step 1: Start Your Deposit on Valor Markets

Log in to your Valor Markets dashboard.
Head over to the Deposit section.
Select Pay by Card as your preferred deposit method.
Enter how much you want to fund your account with and pick your currency.
Hit Confirm to proceed.

Step 2: Redirect to Helio Payment Gateway

Once you confirm your deposit, you'll be sent to the Helio payment interface.

Helio will display the exact amount you need to pay — usually shown in USDC (a stablecoin).
For example, if your deposit is $10, you’ll see 10 USDC to pay.
Click the Pay With Card button to move forward.

Step 3: Sign in or Register with Helio

If you’re not already logged into Helio, you’ll need to sign up or log in. This includes:

Enter your credentials.
Verifying your identity through a 2FA code sent to your email.

Once signed in, Helio will guide you to a payment confirmation screen.

This is where you will need to insert your Valor Markets User ID & click ''Add Funds.''

Step 4: Choose Your Card and Confirm Payment

Select Credit/Debit Card as your payment method.

Helio will redirect you to their trusted third-party payment processor.
Provide your card details, billing address, and any required info.
Confirm the transaction.

Heads up: Depending on which payment processor Helio routes you to, some steps might look a little different — but just follow the on-screen instructions carefully.

Step 5: Payment Processing and Confirmation

After payment, Helio will show a confirmation message.
Deposits usually process within minutes, but sometimes it can take a bit longer, so hang tight.
You’ll get an email receipt once the transaction clears.

Step 6: Check Your Valor Markets Account

Once Helio completes the payment, the funds will reflect in your Valor Markets account balance.

If you don’t see it right away, refresh your account or give it a few minutes.
Need help? Reach out to our support team — we’re here 24/7 to get you sorted.

Pro Tips for a Smooth Deposit

Make sure the amount you send via Helio matches or exceeds your intended deposit. Sending less can cause delays or failures.
Keep your Valor Markets User ID handy — you can find it by clicking your profile icon in the top right of the dashboard.
Double-check your card details to avoid unnecessary hiccups.

What If My Country or State Isn’t Supported?

If you encounter an error message indicating that your country or state isn’t supported, consider exploring other third-party payment options available to you.