Enable 2FA with an Authenticator App

There may be occasional delays in receiving authentication emails when logging in. To avoid unnecessary interruptions and maintain seamless access, we recommend setting up Two-Factor Authentication via an Authenticator App such as Google Authenticator.

This method not only enhances the speed and reliability of account verification, it also strengthens the overall security of your account when processing transactions such as withdrawals. 

Here is what you need to know: 

1. Activate Two-Factor Authentication

   Click on your Profile.

   How to locate it on a computer

   • Click on your profile icon in the top-right corner of the page, then select 'Profile' from the dropdown menu.
     

   How to locate it on a mobile

   • Click on your profile icon in the top-right corner of the page, then select 'Profile' from the dropdown menu.
     

   Click on Security, then click on "Enable Two-Factor Authentication"
   (If you are using a mobile, kindly scroll down the page if needed, to be able to check this section below the 'Change Password' area)

2. Select the Authenticator App as your method

   Select Google Authenticator as your preferred method. Then click Change.

3. Email Code Verification

   A 6-digit verification code is sent to your registered email address.

   Check your inbox and spam/junk folders.

   Enter the code and click Verify.

4. Scan the QR Code in your app

   Open your Authenticator App and scan the QR code on the screen.

   Alternatively, copy and paste the secret key shown below the QR.

   You’re all set — your 2FA is now locked in!
   
   From this point forward, you’ll use the code from your Authenticator App whenever you log in or perform sensitive actions like withdrawals.